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FAQS

Welcome to our FAQs page.

If you can't find the answers to your questions please feel free to contact us.

Torquay Hours
Monday, Tuesday, Wednesday, Thursday: 7:00am - 9:00pm
Friday: 7:00am - 8:00pm
Saturday: 8:00pm - 4:00pm
Sunday: 9:00am - 2:00pm

Newton Abbot Hours
Open 24/7 for all members

Staffed Hours
Monday - Friday: 7:00am - 8:00pm
Saturday & Sunday: 9:00am - 1:00pm

We offer a range of affordable memberships including casual visits, month-to-month and 12 month memberships.

Visit our memberships page for more details.

Please have your membership tag / swipe card or QR code from the ClubRight app ready so you can scan in.

- Suitable active clothing and enclosed sports shoes must be worn whist training.

Use your membership tag / swipe card or QR code from the ClubRight app to scan on the card reader located by the door.

- Please be aware that your QR code will reset everytime and lasts for approximately 30secs.

- Ensure you have the brightness on your screen turned up.

Out of hours is strictly for members only.

Please ensure you have the current updated ClubRight app on your device.

Ensure you are using the same email that you used when you joined as a member.

Still having trouble, please contact us we will be more than happy to assist you.

The minimum age requirement to access our facilities is 15yrs.

Yes, we offer a FREE DAY PASS during staff hours. This offer is limited to one Free Pass per person and is valid for first time users only. 

Free onsite parking is available for members whilst you train. VF Gyms Ltd are not liable for any loss or
damage to your vehicle or its contents.

We encourage all members to challenge themselves and participate in our monthly challenges.
These challenges are for members to test their cardiovascular fitness, strength, and mental endurance.

Yes, all members have unlimited access to all classes.

You do not need to book for our classes, please arrive a few minutes early and say hello to our friendly trainer.

Absolutely! All members have access to use both facilites and classes.

Our Torquay facility will be going 24/4 very soon. WATCH THIS SPACE!

We are sorry to see that you are leaving us. We ask for 30 days notice to cancel your membership, please contact us via phone or email.
You can also put your membership on hold if this is a more suitable option for you.

Please contact us via phone or email for us to action your request.

Please call or email us if you are interested in a corporate partnership.

Please call or email us are entitled to this discount.